Aurum Pulls — aurumpulls.shop
Effective date: July 30, 2026 | Last updated: July 30, 2026
This Payment Policy outlines the payment methods accepted by Aurum Pulls, how transactions are processed, and your rights and responsibilities as a buyer.
CONTENTS
1. Accepted payment methods
2. Payment processing
3. Payment timing
4. Currency & pricing
5. Order confirmation
6. Failed & declined payments
7. Taxes & fees
8. Fraud prevention
9. Chargebacks & disputes
10. Refunds
11. Contact us
1. ACCEPTED PAYMENT METHODS
- Credit card (Visa, Mastercard, American Express, Discover)
- Debit card (all major debit cards with a Visa or Mastercard logo)
- Apple Pay (available on Safari and Apple devices)
- Google Pay (available on Chrome and Android devices)
- Link by Stripe (save your payment details for one-click checkout)
All payments are processed exclusively and securely through Stripe, Inc. — a PCI-DSS Level 1 certified payment processor. Aurum Pulls does not store, handle, or have access to your full payment card details at any time.
We do not accept PayPal, cryptocurrency, checks, money orders, wire transfers, cash on delivery, or buy-now-pay-later (BNPL) services.
2. PAYMENT PROCESSING
All payment transactions are processed through Stripe, Inc., certified at PCI-DSS Level 1.
- Your payment information is transmitted directly to Stripe's secure servers over an encrypted connection.
- Aurum Pulls never sees, processes, or stores your full card number, CVV, or banking credentials.
- Stripe's advanced fraud detection system (Stripe Radar) screens every transaction in real-time.
- All transactions are processed in a secure HTTPS environment with 256-bit SSL encryption.
- Apple Pay and Google Pay use device-based tokenization.
3. PAYMENT TIMING
- In-stock orders — Payment is charged in full at the time of checkout.
- Pre-orders — Payment is charged in full at the time the pre-order is placed, not at the time of shipment.
- Wholesale orders — Standard wholesale orders require full payment at the time of order.
We do not offer payment plans, installment billing, or deferred payment options.
4. CURRENCY & PRICING
- All prices are listed and charged in US dollars (USD).
- Foreign transaction fees or exchange rate differences applied by your bank are not our responsibility.
- Prices are subject to change at any time without notice.
- In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.
5. ORDER CONFIRMATION
Upon successful payment, you will receive an order confirmation email. Please review it carefully and contact us within 24 hours if any details are incorrect. If you do not receive a confirmation within 30 minutes, check your spam folder.
6. FAILED & DECLINED PAYMENTS
If your payment is declined, your order will not be placed and you will not be charged. Common reasons include insufficient funds, incorrect card details, bank security restrictions, or expired cards.
If your payment is declined:
- Double-check all card details entered at checkout.
- Contact your bank or card issuer to authorize the transaction.
- Try an alternative payment method such as Apple Pay or Google Pay.
- Contact us at support@aurumpulls.shop if the issue persists.
7. TAXES & FEES
- Sales tax is collected on applicable orders in accordance with state and local tax laws.
- Aurum Pulls does not charge any additional payment processing fees or surcharges.
- Free shipping is automatically applied to all US orders.
8. FRAUD PREVENTION
Aurum Pulls and Stripe actively monitor all transactions for fraud. We reserve the right to cancel suspected fraudulent orders, request additional verification, refuse service to individuals with prior fraudulent activity, and report confirmed fraud to law enforcement.
9. CHARGEBACKS & DISPUTES
We encourage all customers to contact us directly before initiating a chargeback. Most billing disputes can be resolved within 1–3 business days at support@aurumpulls.shop. Fraudulent chargebacks may result in permanent account bans and legal action.
10. REFUNDS
Approved refunds are issued to the original payment method within 10 business days of approval. Card refunds may take an additional 3–10 business days to appear on your statement. We are unable to issue refunds to a different payment method than the one used for the original purchase.
CONTACT
Email: support@aurumpulls.shop
Address: Aurum Pulls · 3100 Chouteau Ave, St. Louis, MO 63103, United States
Website: aurumpulls.shop