Aurum Pulls — aurumpulls.shop
Last updated: July 30, 2026
We stand behind every order. No exceptions.
At Aurum Pulls, we believe the hobby should be pure — no stress, no doubt, no second-guessing the store you bought from. Every promise below is backed by our full team and our full commitment.
THE AURUM PULLS GUARANTEE — IN FULL
100% authenticity — or your money back
Every product we sell is genuine, factory-sealed, and sourced from authorized US distributors. If you ever receive a product from us that is not 100% authentic and factory-sealed, we will replace it or refund you in full — immediately, no questions asked.
Zero resealed product — ever
We have a strict, unwavering zero-tolerance policy on resealed product. We never open, weigh, sort, or cherry-pick packs, boxes, or cases. What you order is what ships directly from our distributor's allocation — untouched, unsealed, and exactly as the manufacturer intended.
Careful packaging on every order
Your sealed hobby products are packed with care in protective outer packaging to ensure they arrive exactly as they left our facility. If something arrives damaged due to shipping, we cover it — full replacement or refund, your choice.
Fast processing & shipping
We process every order within 1–3 business days and ship free to all US addresses. You'll receive a tracking number the moment your order leaves our facility.
30-day return window on unopened items
As long as the product is unopened and factory-sealed, you have 30 days from delivery to return it. We process approved refunds within 10 business days to your original payment method.
Secure payment — always
Every transaction is processed through Stripe, a PCI-DSS Level 1 certified payment processor. We never store your card details, protected by 256-bit SSL encryption.
Real support from real collectors
Our support team responds to every inquiry within 1–2 business days — no bots, no scripted runarounds, no delays. Just honest, fast, human help.
We make it right — every single time
If something goes wrong with your order, we fix it. No back-and-forth, no blame games. We take ownership of our mistakes and resolve them quickly.
WHAT THIS GUARANTEE COVERS
Covered: Product authenticity · Seal integrity · Correct item shipped · Shipping damage · Missing items · Pre-order fulfillment
Not covered: Pull rates or specific card contents · Market value changes · Opened products · Results from randomized pack contents
HOW TO CLAIM YOUR GUARANTEE
- Email us at support@aurumpulls.shop with your order number and a description of the issue.
- If relevant, attach photos or video of the product and packaging as received.
- Our team will respond within 1–2 business days with a resolution.
- We do not require you to jump through hoops. One email is all it takes.
CONTACT
Email: support@aurumpulls.shop
Address: Aurum Pulls · 3100 Chouteau Ave, St. Louis, MO 63103, United States
Website: aurumpulls.shop